FAQ– category –

I forgot my login (registration) ID. Please tell me. The registration ID is your email address. If you don't know your registration ID, it should be the email address where you receive ERESA newsletters.

【When ERESA (イーリサ) is not working, the possible causes and solutions are as follows】 I can't log in to ERESA. "After new registration, there is occasionally a rare phenomenon that mainly occurs for iPhone users." Regarding the solu...

"After registering as a member, when trying to log in, the message 'User does not exist' is displayed, and I cannot log in successfully." If you cannot log in despite having the correct ID and password (and receive messages like 'User do...