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Privacy policy

Privacy Policy

“Our company recognizes the importance of handling customers’ personal information, which is obtained through the use of our services, and considers it a social responsibility to appropriately utilize and protect such personal information. We also promise to exercise utmost care in protecting personal information and make continuous efforts in ensuring its appropriate handling and secure management.

In conducting our business activities, our company places a significant emphasis on personal information protection, and therefore, we establish the following ‘Personal Information Protection Policy.'”

  1. Our company will comply with laws, government guidelines, and other norms related to the protection of personal information.
  2. We will take preventive and corrective measures against unauthorized access to personal information, as well as its loss, destruction, alteration, and leakage.
  3. The acquired personal information will be handled within the scope of the purposes stated in our privacy policy, and we will establish and implement procedures to ensure that it is not used beyond the intended purposes.
  4. Our company will respond sincerely to inquiries and requests regarding customers’ personal information, such as disclosure requests.
  5. We will continuously improve the management structure and mechanisms related to the protection of personal information.

Mar 22th,2021 Establishment

Privacy Policy

Article 1 (Personal Information)

“Personal information” refers to the information about a living individual that can identify a specific person through their name, date of birth, address, telephone number, contact details, and other descriptions included in the data. It also includes data related to appearance, fingerprints, voiceprints, and information such as the insurer’s number on health insurance cards, which can identify a specific individual on its own (personal identification information), as defined in the Personal Information Protection Act.”

Article 2 (Methods of Collecting Personal Information)

Our company may ask users for personal information such as name, date of birth, address, phone number, email address, bank account number, credit card number, and driver’s license number when they register for our services. Additionally, we may collect transaction records and payment-related information, which include users’ personal information, from our partners (including data providers, advertisers, and ad distributors, hereafter referred to as “partners”) and other related entities during transactions or dealings with users.

Article 3 (Purposes of Collecting and Using Personal Information)

  1. For the purpose of providing and operating our services:
  2. To respond to inquiries from users (including identity verification).
  3. To send emails regarding new features, updates, campaigns related to the services users are using, and information about other services provided by our company.
  4. To contact users when necessary for maintenance, important announcements, etc.
  5. To identify users who violate the terms of use or attempt to use the services for fraudulent or improper purposes and to refuse their usage.
  6. To allow users to view, modify, delete their registration information, and check their usage status.
  7. To charge users for fees in the case of paid services.
  8. For purposes related to the above mentioned usage purposes.

Article 4 (Change of Purpose of Use)

  1. Our company may change the purposes of using personal information only to the extent that there is a reasonable connection between the new purposes and the original purposes.
  2. In the event of a change in the purposes of use, we will notify users of the new purposes through our designated method or disclose them on this website.

Article 5 (Third-Party Provision of Personal Information)

We do not provide personal information to third parties without the user’s consent, except for the following cases. However, this excludes situations permitted by the Personal Information Protection Law and other applicable laws and regulations.

  1. Notwithstanding the preceding clause, the following cases shall not be regarded as providing information to third parties:
    1. When our company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
    2. In cases where personal information is provided due to business succession through mergers or other reasons.
    3. In cases where personal information is jointly used with specific individuals, we will notify the individual in advance of the purpose of joint use, the items of personal information to be jointly used, the scope of joint users, the purposes of their use, and the name or name of the person responsible for the management of the said personal information.

Article 6 (Disclosure of Personal Information)

When we receive a request for the disclosure of personal information from the individual, we will promptly disclose the information. However, there are cases where we may not disclose all or part of the information and in such instances, we will promptly notify the individual of our decision not to disclose. Additionally, a fee of 1,000 yen per request will be charged for the disclosure of personal information.

We may not disclose the information if:

  1. There is a possibility of harming the life, body, property, or other rights and interests of the individual or a third party.
  2. There is a risk of significantly hindering the proper implementation of our business operations.
  3. The disclosure would violate any applicable laws and regulations.

Regardless of the above, we generally do not disclose information other than personal information such as history and characteristics information.

Article 7 (Correction and Deletion of Personal Information)

If a user finds that their personal information held by us is incorrect, they may request us to correct, add, or delete their personal information (hereinafter referred to as “corrections, etc.”) in accordance with the procedures we set.

When we receive a request for correction, etc. from a user and determine that it is necessary to respond to the request, we shall correct the personal information without delay.

When we make a correction, etc. based on the provisions of the preceding paragraph or decide not to make a correction, etc., we will notify the user without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

If we receive a request from a person to suspend or delete their personal information (hereinafter referred to as “suspension of use, etc.”) on the grounds that the personal information is being handled beyond the scope of the purpose of use, or that it was obtained by fraudulent means, we will conduct necessary investigations without delay.

Based on the results of the investigation in the preceding paragraph, if we determine that it is necessary to respond to the request, we shall suspend the use of the personal information without delay.

When we suspend the use, etc. of personal information based on the provisions of the preceding paragraph or decide not to suspend the use, etc., we will notify the user without delay.

Notwithstanding the preceding two paragraphs, if the suspension of use, etc. incurs a significant cost or if it is difficult to suspend the use, etc., and if alternative measures can be taken to protect the rights and interests of the user, we will take such alternative measures.

Article 9 (Changes to the Privacy Policy)

We may change the contents of this policy without notifying the user, except for matters separately provided for in this policy and other laws.

Unless otherwise provided by us, the changed privacy policy shall become effective when posted on this website.

Article 10 (Inquiry Desk)

For inquiries regarding this policy, please contact the following:

Email address: [email protected]

End

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