Explanation of the causes and countermeasures when ERESA is not available.
TOC
When ERESA (イーリサ) is not working, the possible causes and solutions are as follows
I can’t log in to ERESA.
“After new registration, there is occasionally a rare phenomenon that mainly occurs for iPhone users.”
Regarding the solution method, it is explained below.
ERESA
If you are unable to log in to ERESA (ERESA) and receive the message “User does not exist,” | ERESA
“After registering as a member, when trying to log in, the message ‘User does not exist’ is displayed, and I cannot log
I can’t view (display) the product data on ERESA .
“For books,”
“Are you viewing the Kindle edition (e-book version) or the Audible version page?”
“In the Kindle and Audible versions, the data will not be displayed.”
“Please refer to the paperback edition pages.”
【Other products】
“Usually, it takes 2 to 3 seconds for the data to be displayed after performing a search.”
“As shown in the video above, if the search results are not displaying properly, there is a possibility that the product may not be available on Amazon or it may not have a sales history.”
I understand that it takes time for the search results to be displayed.
Normally, search results are displayed within 2 to 3 seconds. However, if the data is not displayed, the following factors could be possible reasons:
- Bandwidth or communication speed limitation.
- Too many apps running in the background.
- Numerous open tabs in the browser.
- Temporary issues with the smartphone or SIM card.
- Accumulated cache in the browser.
- Poor network signal strength.
- Problems with the Wi-Fi connection.
- Outdated version of the browser app.
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