Regarding cases where the monthly fee for ERESA PRO is debited (settled) at the regular price despite being a campaign price:

I thought I had applied for ERESA PRO at the campaign price (promotional price), but the regular fee was charged instead.

If you didn’t enter the discount promotion code at the time of application, the registration and billing will be processed at the regular fee. We apologize for the inconvenience, but please contact the administrative office to address this issue.

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